Electric Warming Tray, Portable Food Warmer, Defrosting Tray, Adjustable Temperature, Fast Heating Foldable Hot Plate for Buffet, Party, Family Gatherings, Holiday, Everyday Use
- Rapid Heating: Experience rapid and uniform warming across a large heating area with our thoughtfully designed heating wire.
- Adjustable Temperature: Enjoy precise temperature adjustment with 3-level control, ensuring your food is kept at the perfect temperature.
- Premium Material: Crafted from top-tier flexible silicone nano material, offering durability, splash-proof protection, stain resistance, and oil resistance.
- Compact Storage: Roll up your food warming tray for convenient storage, making it perfect for on-the-go lifestyles and compact storage.
- Energy Efficient: Consumes only 0.25 degrees per hour, providing efficient and cost-effective warmth for your meals.
- Versatile Use: Beyond food warming, it serves as a quick defrosting tray, warms facial masks, and facilitates dough fermentation.
- Thoughtful Design: Features include 12-hour advance heating reservation, real-time temperature display, and detachable power cord for easy storage and movement.
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
(if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hunter@keenstone.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hunter@keenstone.com and send your item to: 2159 Sepulveda Ave., Milpitas CA 95035, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 2159 Sepulveda Ave., None, Milpitas CA 95035, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Have Questions?Ask An Expert
Works really well, keeps everything hot. My only minor gripe is I wish it reached the set temperature a little bit quicker. But once it's there, it's solid.
Friday is pizza night. This keeps the second (and third) pie warm while we eat the first. The big size fits a large pizza box easily.
With toddlers running around, I was worried about them touching the buttons. The lock button prevents any accidental changes. A crucial safety feature for families with little ones.
It remembers my last setting! I always use the same temp for keeping soup warm, so now I just hit the power button and it's ready to go. Such a simple but brilliant feature.
Used this for Thanksgiving. Kept the mashed potatoes, green beans, and stuffing all warm while we finished the turkey. A total game-changer for hosting big dinners.
