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Cat Carrier Dog Carrier, Pet Travel Carrier Airline Approved for Small Dogs Puppies Cats of 15lbs, Portable Pet Transport Bag with Adjustable Shoulder Strap + Removable Soft Cushion + Foldable Bowl
- MATERIAL AND DIMENSIONS: Pet foldable carrier (17.3*12.2*13.4 inch) for small dogs, cats and other small animals under 15lbs/7kg ( Please measure the size and weight of your pet before purchasing this product). This transport bag is made of light and durable 600D oxford, wear-resistant and practical. It can be kept in good shape with a support board, easy cleaning.
- BREATHABLE AND SAFETY: With breathable mesh on three sides and top to ensure normal circulation of air inside the dog carrier. In addition, the small dog or cat can observe the external environment through the ventilation net, thereby reducing the pet's anxiety and making the pet feel safer and more comfortable.
- CONVENIENT AND MULTI-PURPOSE: With a removable strap and handles, you can carry this cat carrier over the shoulder or by hand as you wish. The safe internal leash can be attached to the pet's collar or folding dog bowl. When using the pet bag in a car, seat buckles can be fastened to keeps your pet safe.
- PRACTICAL AND PORTABLE: The foldable pet travel bag offers your small dog or cats the best comfort for long journeys. With the pet carrier, you can travel on the bus, train, car and even on the plane with your beloved pet. When you don't need to use this product, you can fold it up to save space!
- INTIMATE ACCESSORIES: The soft cushion inside the cat carrier is removable and can be washed by hand or machine! The fodable bowl can be hung from the bag - Easy to carry. There is a small pocket on the outside of the bag to store things. No matter when and where you use it, this pet travel carrier provides good protection for pets.
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
(if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hunter@keenstone.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hunter@keenstone.com and send your item to: 2159 Sepulveda Ave., Milpitas CA 95035, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 2159 Sepulveda Ave., None, Milpitas CA 95035, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
