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morpilot Dog Backpack Carrier, Foldable Cat Backpack Carrier for Small Cats and Dogs, Ventilated Design Pet Travel Carrier Backpack with Inner Safety Strap, Cat Carrying Bag for Travel Hiking Camping
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Features:Durable & Portable & Large Capacity: This dog backpack carrier is eco-friendly polyester, wear-resistant and scratch-resistant, lightweight, and easy to carry. With roomy space: 13*11*16.5 inches. Recommend for pets up to 15lbs (Please measure the size and weight of your pet before purchasing this product). You are providing the maximum convenience and comfort for your pet while hiking, traveling, camping.Comfortable Ventilation Design: This cat backpack adopts a four-sided ventilation mesh setting, which ensures the circulation of air in the pet backpack and allows the pet to observe the surrounding environment, thereby making the pet more comfortable and less anxious. The top of the pet backpack can be kept open to allow pets to stick out of the head; the sunshade can be folded and pasted to improve ventilation or can be placed typically to prevent sun exposure.Adjustable Shoulder Straps & Chest Strap & Waist Strap: The widened mesh shoulder straps are adjustable and comfortable for breathability. Ergonomic design, adjustable chest strap, and the elastic waist strap design can help reduce load and increase comfort so that the shoulders are evenly stressed and reduce backpressure. To use the pet backpack more comfortably, it is recommended to adjust the shoulder/chest/waist strap to the most relaxed state before use.Safety Design: The built-in safety strap can prevent the pet from escaping from the inside when opening the top, ensuring the pet's safety. The top, bottom, and front zippers have a lockable function to ensure that your pet cannot open the door by itself, providing double protection. With the sturdy and comfortable bottom cushion with double-sided use, you can choose the side that your pet prefers. It can be removed and washed separately!More Convenient & More Intimate: Pockets on both sides of the pet bag provide more room for storage. You can store folding dog bowls, snacks, toys, garbage bags, etc. In addition, this pet travel backpack is also equipped with a blue foldable dog bowl.
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About Measure Your Pet Before Purchasing:The backpack dimension is 13*11*16.5 inches, suitable for small dogs and cats up to 15-pounds. Please measure your pet's size and reserve extra space left for your pets before purchase if the carrier is not fixed for your pet. Leaving enough room inside the bag for your pets to turn around will make them feel comfortable in the enclosed spaces.Length: Measure from your pet's chest to tail.Height: Measure from the floor to the top of the pet's back.
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
(if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hunter@keenstone.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hunter@keenstone.com and send your item to: 2159 Sepulveda Ave., Milpitas CA 95035, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 2159 Sepulveda Ave., None, Milpitas CA 95035, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
