morpilot Dog Backpack, Foldable Cat Backpack Carrier for Cats and Small Dogs, Breathable Pet Carrier Backpack with Inner Safety Leash + Folding Dog Bowl, Ideal for Hiking, Traveling, Outdoor Use
- Durable & Large Size: This dog backpack is made of eco-friendly polyester, wear-resistant and scratch-resistant. Measures approximately 13*10.6*15.3inch (33*27*39cm), Recommend for pets up to 16lbs (Please measure the size and weight of your pet before purchasing this product). Fits most small, medium sized dogs and cats. Providing roomy space for your pet to stay comfortable during the trip.
- Easy Interaction & Super Ventilation: The dog carrier backpack has three entrances to facilitate pets in and out and interact with the owner. The exit at the top is convenient for pets to stick their heads out. With a sunshade cover on the top, can effectively block direct sunlight. This ventilated mesh design can not only ensure the normal circulation of air in the pet's backpack but also effectively help pets reduce anxiety and facilitate their observation of the surrounding environment.
- Breathable & Labor-saving Back Design: This cat backpack thickens the back and shoulders to make it more supportive; the entire back of the pet backpack is ergonomically designed to minimize the pressure on the back of the cat carrier backpack. Shoulder straps, waist straps and chest straps can be adjusted; it is recommended to adjust them to the most comfortable state during use, which helps to reduce back load and increase comfort.
- Safety Design: When you open the top to let your dog stick their head out, attach the collar to the safety inner leash can prevent your dog from running away, ensuring the safety of the pet. The top, bottom and sides zippers have lockable function to ensure that your pet cannot open the door by itself, providing double protection. Built-in double-sided usable support pad, you can choose the more suitable side according to the season and temperature. And it can be removed and washed separately!
- For Your Convenience: Come with a foldable blue dog bowl, and a larger storage bag on the front side of the pet backpack provides space for storing leashes, water, snacks, toys, foldable dog bowls and other supplies. In addition, this dog backpack can be folded, and when not in use, it can be folded and stored to save space. If you have any questions, you can contact us in time, we are happy to serve you.
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
(if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hunter@keenstone.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hunter@keenstone.com and send your item to: 2159 Sepulveda Ave., Milpitas CA 95035, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 2159 Sepulveda Ave., None, Milpitas CA 95035, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
