morpilot Pet Travel Carrier Bag, Portable Pet Bag - Folding Fabric Pet Carrier, Travel Carrier Bag for Dogs or Cats, Pet Cage with Locking Safety Zippers, Foldable Bowl, Airline Approved
- Practical & Portable: This dog carrier with dimension of (17.3*12.2*13.4inch / 44*31*34cm), ideal for cats, small dogs and small pets under 15lbs/7kg. (NOTE: Please measure the weight and size of your pet before purchasing.) Providing roomy space for your pet to stay comfortable during hiking, traveling, camping. When not in use, it can be folded to save space.
- Breathable & Ventilated: Morpilot cat carrier, with breathable nets on three sides and top to ensure normal air circulation in the pet carrier bag. In addition, it can make pets observe the surrounding environment clearly, thus effectively helping pets reduce anxiety and make them more comfortable. This dog airline carrier has three entrances to facilitate pets in and out and interact with the owner.
- Multiples Ways for Carrying: With a removable strap and comfortable handle, this pet carrier cage can be used as a shoulder bag or a handbag, can also be placed on the luggage rod to use. When using the pet bag in a car, pass the car seat belt through the safety buckle at the lower part of the pet bag to ensure that the pet bag will not shake randomly to ensure the safety of the pet.
- Easy to Clean: This cat travel basket is very fashionable, the color is bright blue, not easy to stain. The cushion in the bag is removable and can be washed by hand or machine! You can use a soft brush to clean the dirt on the surface of the pet bag, and then place it in a ventilated place to dry it. Please note: The pet bag cannot be washed in the washing machine.
- More Convenient & More Intimate: Come with a foldable blue dog bowl, and the soft cushion inside the cat carrier is removable and can be washed by hand or machine. There is a small pocket on the front of the dog carrier bag, which provides space for storing leashes, toys, foldable dog bowls, etc. If you have any questions, you can contact us in time, we are happy to serve you.
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
(if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hunter@keenstone.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hunter@keenstone.com and send your item to: 2159 Sepulveda Ave., Milpitas CA 95035, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 2159 Sepulveda Ave., None, Milpitas CA 95035, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
